Customer Reviews

Based on 50 reviews
78%
(39)
20%
(10)
0%
(0)
2%
(1)
0%
(0)
R
Ryan Kiwanuka
Love my new roller shades!

These are the coolest! I only ordered 1 initially to make sure we liked them... we loved them, so I have ordered 2 more and will continue to do more windows along. Installation is super easy. They totally block the sun.
Customer service is ultra quick to respond and very helpful! I ordered my first one 1" longer because I was worried about being too short - there is no need to do that... just go with the exact measurements. I did have one problem with my window not being fully square, so as the 70" rolled down, it was sitting a bit crooked even though the top appeared level. I placed 2 nickels at the top on one side for spacers, and that fixed it. I will cram some black felt in there to fix the tiny light gap it made.
I also haven't programmed with Alexa yet, but will do so when the other 2 come and let ya know how that goes. Highly recommend so far! 5 stars for me!

E
Eleanor Wilson
Fantastic value and works

Installation is straightforward. Read the instructions.The remote comes preprogrammed so do not test it until the curtains are fully installed.The teeth on the bracket that hold the blinds to the wall may need some opening with pliers.It’s easier to charge them in place than remove them to charge next to a socket twice a year so measure the distance to the nearest socket and get enough cable to charge the blinds.When budget permits I’m definitely getting more.

V
Vanessa Burger
Works great. AMAZING customer service

I bought a couple of these blinds about 8-9 months ago. The measurement instructions were pretty clear, and fortunately I got it right. The product arrived quickly, and install was a breeze. The Alexa support - as others have pointed out - was a little convoluted (had to buy another accessory called 'Bond'), and so was the adjusting of the stops (instructions weren't super-clear). But after a bit of back and forth on setup, I finally got everything working right.... and it has stayed that way for the past 8-9 months, with no issues whatsoever..... until a couple of weeks ago.As you can see from the attached pic, one of the "knobs" that holds the blind in place within the valance snapped a couple of weeks ago. Since there is no real way to fix this, I contacted Yoolax's customer support via WhatsApp. Not only did I get a response within a couple of hours, they shipped out replacement parts to me (multiple sets) that were delivered to me via Fedex in 2 days (all the way from China)!!! In a world where companies are reticent about backing their products - especially after a few months, it has been stunning to see and experience such amazing customer service. Kudos to the customer service team, and thank you for the support.

F
Funmilayo Justina
Just right for a window in a hard to reach place

Was just what I needed for the window over my tub that you can only reach by climbing into the tub. Installation was very quick and easy.

G
Gregg Jaskolski
Works amazing!!!

 With a push of a button I can let all the sun in or completely blocked out to create a dark bedroom environment that promotes sufficient and restorative sleep.Worth the price and fast shipping.Highly recommended.

T
Thulani Mashaba
User friendly

Easy install and setup of remoteGreat value

E
Edmund Zulauf
Easiest, fastest installation ever. Love my new motorized shades!

LikesEasy, fast install. Bracket mounts to the top of the inside of the window, rather than the sides.Worked right out of the box.Haven't started with the Alexa connection. DislikesNone that I've found yet.

L
Leanne Gulgowski
It's really not that hard

Bought this blind about a year ago (March 2021) and have not had a single problem with it since day one. Install was easy, even on my ladder 10ft up in the air in the stairwell. Alexa setup took 30 seconds and has never disconnected, works perfectly everytime. Honestly I dont know what all these cranky reviews are on about, probably just user error or people over thinking it. We roll it up and down about 4 times a day, morning/nap/night and I only have had to recharge it 2 times in 1 year. I do have the solar panel attachment but that side of the house only gets sun a couple hours a day so it helps but not enough to fully charge. I do wish I had gotten the valance side covers as the loft is our movie room and it does let in a bit of light during the day (see photo), not bad tho, just enough to notice. I wish I could afford to do every window in the house!

H
Hassan Rice
Works reliably

I tried cheap spring loaded blinds and for this larger window I had trouble to find anything to work reliably. This motorized version is more expensive than I really wanted, but does the job so much better that I am happy I spent the money on them. Had to spend a little time with the manual to get the remote paired with the blind and get the stop positions set, but it wasn't too difficult. I was disappointed that it didn't seem like it was working right out of the box, but now that I have gone through the programming of the remote, I believe I had accidentally changed the channel before trying to operate it the first time. All good and very happy with this purchase.

J
Junior Orishaba
Great blinds

I’m impressed with these blinds and was a bit surprised they fit so well. In hindsight not sure I needed the solar panel. With the extension cable they really aren’t that difficult to charge. The Alexa integration was tricky because you have to get the 4 button press just right or it doesn’t work. Otherwise super easy to install. Great product.

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