I’ve ordered and installed two panel systems for two sets of my sliding doors, and am waiting to order systems for 3 additional sliding doors, but it has now been weeks and my support issues are not resolved. Broken battery pack and missing piece of plastic needed to assemble the valance on one of them. The panels also came in too long - they tell you to give the exact length (ours hang from ceiling) but they did not make sufficient deduction for the size of the track. After way too many back and forth emails, with service telling us to raise a track which is already on the ceiling, and also telling us there is no way to shorten the panels dragging on the floor, we figured out how to remove the bottom bars and shorten them ourselves. Product itself is great, but support is lacking and they don’t seem willing to fix anything despite the online guarantees. Constructive suggestion: have a US based installation support team and available parts.
EVERYTHING worked out great!
1. Deleivery from China to USA 5 days.
2. Easy to install in my Lanai.
3. Works with EERO Router- ALEXA over Zigbee.
4. Works even better with the Yoolax zigbee switch/Yoolax App.
The blackout blind I ordered were perfectly packaged, easy to assemble and flawless in their use
I bought 8 motorized zebra blinds by Yoolax and the blinds work perfectly and the quality is awesome! The installation is easy, the measures ordered were accurate and the delivery was on time and very well packaged!